Printable template

Mobile Experience Audit

Business: [Business name]

Website: [Website address]

Audit date: [Date]

Mobile Experience Score: [Score]/100

Executive Summary

[Mobile customer journey condition, top mobile risks, and first action.]

Findings

1. [Finding]
   Current Situation: [What was found]
   Evidence: [Screenshot, viewport, field, or metric]
   Evidence Confidence: [Confirmed/Partial/Unavailable]
   Business Impact: [Why it affects mobile users]
   Risk if Ignored: [Risk]
   Recommended Solution: [Fix]
   Expected Benefit: [Benefit]
   Priority: [Priority]
   Estimated Effort: [Effort]

Quick Wins

1. [Fast mobile improvement]

30-Day Action Plan

1. Week 1: [Fix critical mobile friction]
2. Week 2: [Improve forms/navigation]
3. Week 3: [Measure performance]
4. Week 4: [Retest conversion path]

Final Recommendation

[Priority mobile decision.]